Refund policy

We offer a 30-day return policy. You have 30 days from receipt of your item to request a return.

To qualify for a return, your item must be in the same condition you received it—unworn or unused, with tags, and in its original packaging. You’ll also need your receipt or proof of purchase.

To begin a return, please contact us at Support@christapparelco.com.

Returns should be sent to: P.O. Box 4186, Victoria, Texas, 77903-4186.

Once your return is accepted, we’ll provide a return shipping label (the cost will be deducted from your refund) along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

For any return questions, feel free to reach out to us at Support@christapparelco.com.

Please inspect your order upon arrival. If your item is defective, damaged, or you receive the wrong product, contact us immediately so we can resolve the issue for you.

The following items cannot be returned:

We also do not accept returns on sale items or gift cards. If you have concerns about your specific item, please get in touch.

The fastest way to get what you want is to return your current item and, once your return is accepted, make a new purchase for the replacement item.

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. Items must be unworn, unused, with tags, in original packaging, and accompanied by proof of purchase.

We’ll notify you once we’ve received and inspected your return. If your refund is approved, you’ll be automatically refunded to your original payment method within 10 business days, minus any restocking fee and return shipping cost. Please note, it may take additional time for your bank or credit card company to process the refund.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at Support@christapparelco.com.